HMP is not Re regestring after an hour


Developer Group

Developer Group
Connect with thousands of other developers to brainstorm ideas, share best practices and tips - or just chat about the latest emerging technologies making noise in the field. And of course, get the most up-to-date service and support news from Dialogic.
PowerMedia XMS Media Server

HMP is not Re regestring after an hour

  • log.zip

    HMP is not re registering after an hour the SIP device and phone stops working

    This is my setup : 

    Voip Call comes in to Grandstrim UCM6102 and then transferred  to VoiceGuide that uses the Dialogic HMP  

    VG and UCM are on the same LAN VG= and UCM=

    VG Works for 1 hr  and then stops working

    In the voice-guide logs no re-registration is mentioned   however in the HMP logs I do see some errors registering 

    I posted this on VG I was told by support that there is errors in the HMP log files and i should contact Diallogic  


    windows 7 SP1 64 bit 

    Voice Guide 7.5.5 

    Dialogic HMP 3.0  - 360 16 user 

    DMIPS 1013w-HMP
    ITL_886201 DMIPS10R30W HMP v3.0
    ITL:886-197: DMIPS10v30W HMP ve voice

    I'm including the HMP logs  - I have posted in different forum but i think that was the wrong forum 

  • <-- SIP/2.0 200 OK

       Via: SIP/2.0/UDP;rport=5060;received=;branch=z9hG4bK-503ff-13979dd7-77b1d749-d5b0568

       Call-ID: d5f2df0-0-13c4-65014-503ff-745e277-503ff

       From: <sip:1000@>;tag=d5c8140-0-13c4-65014-503ff-79fce085-503ff

       To: <sip:1000@>;tag=z9hG4bK-503ff-13979dd7-77b1d749-d5b0568

    SipRegAOR::handleRegistered - DataMismatch - No match for existing Contact: header (status=1, respStatus=0) 'Contact: <sip:1000@>' in Registrar's response

       CSeq: 2 REGISTER

       Date: Fri, 06 Jan 2017 18:00:02 GMT

       Contact: <sip:1000@>;expires=3598

       Expires: 3600

       Server: Grandstream UCM6102V1.6A

       Content-Length:  0