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Upgrade Files from 2.4 tp 3.5

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PowerMedia XMS Media Server

Upgrade Files from 2.4 tp 3.5

  • I received an EOL notification for XMS 2.4 today. 

    Where do i find the TGZ's to install to get up to 3.5?

    Searched high and low but no sign?

    Thanks

    Robin

  • Hi Robin,

    Thanks for your inquiry.     In general, you can find a list of software downloads at the following link:

    www.dialogic.com/.../downind.aspx

    It also includes links to PowerMedia XMS releases.     One note, an active XMS Service Contract is required in order to gain access to the software.

  • Would the Service Contract be held by the reseller?

    We were not sold or advised of any Service contract when we purchased the licence in 2015.

    Thanks

    Robin

  • Hi Robin,  

    You may want to discuss through your sales channel, since I can't comment on any discussions from your point of purchase.   Generally I have seen the sale channel include service when quoting.  The contract may be held in the reseller's name and they should be able to verify.