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xms_create_call() failed: 13 Device error

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PowerMedia XMS Media Server

xms_create_call() failed: 13 Device error

  • Hi!

    We are receiving errors when trying to initiate a call. Going through the logs I've found this error in the rtflog:

    03/23/2020 08:57:05.120 30274 1645954816 dm3low ERR1 MPath ERROR: No client attached to QComp (0:1:1:6: 3)
    03/23/2020 08:57:05.120 30274 1645954816 Dm3Odi.dll Error Qcd [0:1:1:5:3] CDm3StdComp::Dm3GetErrorResult() -> (Std_MsgError) Message[0x4002] Xid[0x9] Src[0:1:1:5:3] Dest[8:0:0:0:0] Erro
    03/23/2020 08:57:05.120 30274 1645954816 libipm_ipvsc ERR1 CIPVscChannel ipmB1C3 --- ::OnStartMediaSession: ch=ipmB1C3 ErrorCode=0x7 -Invalid parameter value., PrevError=0x0
    03/23/2020 08:57:05.120 30274 1645954816 libipm_ipvsc ERR1 CIPVscChannel ipmB1C3 --- ConvertDM3ResultToR4Error: RESULT_COMPONENT_ERROR error code: 0x7
    03/23/2020 08:57:05.120 30274 1645954816 libipm_ipvsc ERR1 CIPVscChannel ipmB1C3 --- ConvertDM3ResultToR4Error: RESULT_COMPONENT_ERROR converted error code: 0x2A

    This has been a working installation until we changed the IP address of the XMS server.

    Any help very much appreciated!

    Regards

  • "Solved" it by re-installation...