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Native Configuration Manager

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Dialogic PowerMedia HMP GlobalCall and R4 API

Native Configuration Manager

  • I couldn't get NCM_GetDlgSrvStateEx() to work on Windows 10 running HMP release 3.0. The same code works perfectly on Windows 7. Does anyone have any solution to this issue?

    Thank you.

  • Hi,

    Which specific HMP SU were you using in this case?

    Regards,

    Jeff

  • Hi Jeff, I had tried SU 387 and SU 393.

  • Ok, thanks for the clarification. I suspect maybe a permission issue could be at play potentially, are you running as exe as admin?

    I do recall doing some initial testing with NCM APIs for unrelated issues on windows 2016 and same was run on win 10 when we did the qualification testing back in the 37x range at that time. I know there were some subsequent issues with respect to DCM operation for non admin users which were finally address in 393. So that should be working to in this case.

    If I have some time later this week, I can try and check as I think I may still have a system with 395 installed with a simple start/stop/getstatus test I ran back then.

    Jeff

  • Thanks Jeff. Running the app as admin helps. I tried SU395, it still needs to run the app as admin. Is there a resolution that I don't need to run the app as admin?