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New to HMP, Transfer calls to DID. Is this possible?

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Dialogic PowerMedia HMP GlobalCall and R4 API

New to HMP, Transfer calls to DID. Is this possible?

  • Hi I am new to HMP. I just installed it on a server in development, purchased a 4 port license. I am using a Cisco cube/router, call are getting passed through the cube to the gc_basic_call application. I can answer the call, transfer to a SIP end point play voice files ... But, I do not know how to transfer back out to an external DID. Is this even possible?

  • More information and samples for transfer scenario can be found here in links below.

    Blindtranfer:

    www.dialogic.com/.../pm_hmp_win

    Atttended transfer:

    www.dialogic.com/.../pm_hmp_win

    Not sure if you looked at these or not. You can also refer to the GC IP Technology guide:

    3.3 Call Transfer Scenarios When Using SIP

    4.5.5 Call Transfer When Using SIP

    Here:

    www.dialogic.com/.../13906.aspx

    Regards,

    Jeff