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Dialogic SDK 6.12 with Cisco Gateways

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Dialogic SDK 6.12 with Cisco Gateways

  • Has anyone tested version 6.12 of the SDK with a Cisco gateway, e.g. 2900 series ISRs?

    We are using the FSP specifically and for some time ago we gave up using T.38 because V.34 simply would not work except in pass-through mode (T.38 disabled) for outbound faxes, depsite numerous support cases with Dialogic and Cisco.

    With version 6.12 it is completely dysfunctional, unable to send a fax all despite using the same configuration settings as 6.7.6, even using passthrough, and even with V.34 disabled in the BTCall settings, outbound faxes fail every single time via the Cisco gateway.

    What is the status of supporting interoperability with Cisco gateways?

  • Further to the above, just to clarify, inbound faxes still work, however oubound faxes are completely broken.

  • Hello Edward, we do test with Cisco gateways though I don't think the 2900 series as that's a very old model.  If you're seeing problems, please open a support case through support@dialogic.com and provide logs and Wireshark trace.