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Standard telephony is considered a commodity. To grow beyond this, innovative developers and service providers have made attempts at Value Added Services (VAS) for decades. These VAS have manifested in many forms over the years, including Color Ring Back Tones, voice portals, and other creative Interactive...

I was recently asked to talk to some of our many contact center customers about the new contact center trends. It struck me that all the trends I’ve seen over the years all pivot around one theme – how to both improve customer service yet also decrease costs. This is not an easy thing to...

Last week @chadwallacehart shared some javascript code that used the HTML5 drawImage() method to copy a <video> source to various canvas contexts which could then be manipulated. As a result, we are able to slice the external video source into four quadrants for display. The code was great so I...

When I started writing my blog about why the fax is still relevant a few weeks ago, it got me thinking about the contact center in general. I spend a lot of time talking about mobile networks and service provider-related things like signaling, but in my early years at Dialogic, I learned a lot about...

Service Update 55 for Dialogic® Multimedia Software for AdvancedTCA Release 1.1 is Available at: http://www.dialogic.com/products/ip_enabled/download/multimedia.htm In the Post-Release Developments chapter: Added Using Multiple Ethernet Interfaces on RTM or Fabric to Media Gateway...

A year ago, I made some predictions for 2013. Let’s see how I did. 1. My first prediction was that we’d have a 2013. That is, the Mayan calendar ended on December 21, 2012 and there were many claiming the world would end. I predicted we’d have a 2013. Yes, I know there are a few...

In my last post , I talked about a planned speaking engagement at Internet Telephony Expo on the topic of "Is VoIP Dead? Where does it Stand?" The other panelists besides myself were Scott Navratil, VP of Sales and Marketing for Vitelity, a wholesale carrier, and Michael Khalilian of IMG -...

Back in April, Dialogic launched an Innovator Contest. Given the convergence of the web with traditional telephony, and given the rise of 3G networks allowing more bandwidth for video, the time seemed right to see what innovation was going on out there on Dialogic platforms. I wanted to call the contest...

Dialogic's IP multimedia and signaling technologies enable innovative communications solutions. Dialogic Host media Processing Dialogic Integrated Media Gateways Dialogic Media Gateways Dialogic IP Media Server Dialogic Mutlimedia Platform Dialogic SS7 Boards

Looking to deliver innovative mobile, video, IP or TDM solutions? Take advantage of Dialogic's flexible components and open standards technologies for host media processing, multimedia, and more. With decades of experience as a global partner for both network service providers and enterprise communication...