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Download link available at https://www.dialogic.com/products/downloads/xms/xms Full releases notes are available at http://www.dialogic.com/webhelp/XMS/3.5/XMS_ReleaseNotes.pdf The following issues have been resolved : XMS-9793 (HMP) SSP crashes during rtpSocketClose function. XMS-9530 (HMP...

Release notes can be found at http://www.dialogic.com/webhelp/XMS/3.5/XMS_ReleaseNotes.pdf Downlloads can be found at https://www.dialogic.com/products/downloads/xms/xms The following feature has been added Added MSML MOML Event Configuration (Suppress moml.exit) - PowerMedia XMS Release 3.5 Service...

Download available at http://www.dialogic.com/en/products/downloads/xms/xms3.2_sla.aspx New Features Added Configurable Password Policy --- PowerMedia XMS Release 3.2 Service Update 4 provides the ability to configure a customized Password Policy through the WebGUI configuration. Customers can...

Software Download: http://www.dialogic.com/en/products/downloads/xms/xms.aspx Release notes: http://www.dialogic.com/webhelp/XMS/3.3/XMS_ReleaseNotes.pdf PowerMedia XMS Release 3.3 Includes the following key new features and functionality include: Call Progress Analysis (CPA) Enhancements - PowerMedia...

Release notes: http://www.dialogic.com/webhelp/XMS/3.2/XMS_ReleaseNotes.pdf Software download link: http://www.dialogic.com/en/products/downloads/xms/xms.aspx Updates in PowerMedia XMS Release 3.2 Service Update 1 (Build 15331) include: Controlled Introduction Features Controlled introduction...

Available for download at: http://www.dialogic.com/en/products/downloads/xms/xms.aspx Note: A valid PowerMedia XMS service contract is required to download the software. PowerMedia™ XMS Release 3.1 includes the following new key features and functionality: Multiple Format Simultaneous...

PowerMedia XMS Release 3.0 SU1 (Build 11915) is now generally available for download at: http://www.dialogic.com/en/products/downloads/xms/xms.aspx (Please note that an active XMS service contract is needed in order to access the software) The following issues were resolved: IPY00117665 [CDR...

Media servers play an important role in enabling many of the real-time communications applications many of us use every day. When you retrieve a voice mail, have an email read back to you while in the car or get on a conference call, a media server is involved. Media servers provide the back-end voice...

When Disruptive Analysis first started writing about “The Future of Voice” about five years ago, the term “media server” only appeared relatively rarely. It mostly arose when talking about traditional telecom networks or enterprise communications, when discussing voicemail, recorded...

Standard telephony is considered a commodity. To grow beyond this, innovative developers and service providers have made attempts at Value Added Services (VAS) for decades. These VAS have manifested in many forms over the years, including Color Ring Back Tones, voice portals, and other creative Interactive...

A traveler has been sitting at the airport for four hours, waiting anxiously for his plane to show up, when the gate agents relay the bad news: his flight to Paris has been cancelled. Within seconds, the massive line takes shape. Dozens of fellow travelers hound the gate agents, each hoping and praying...

I was recently asked to talk to some of our many contact center customers about the new contact center trends. It struck me that all the trends I’ve seen over the years all pivot around one theme – how to both improve customer service yet also decrease costs. This is not an easy thing to...

In the traditional telephony world we forget how often machines are part of our regular communication. Dialing into a conference bridge? Odds are you need to enter a few digits to enter you into the right conference and there is a machine analyzing the tones on the line to see what you pressed to initiate...

On November 12 and 13 TADS will happen. TADS bills itself in the following way: “TADSummit (TADS) is focused on building an essential yet missing component of the Telecom Industry, the telecom application developer ecosystem that creates new services and customer value to address the revenue decline...

I’m a telephony guy at heart but with the WebRTC revolution, the line that once clearly divided web versus telephony programmers is quickly vanishing. The acronyms I often referenced like ACD, ISDN and PBX seem to be obsolete and replaced with new, hip acronyms like MEAN.io, LAMP and WYSIWYG. The...

When I talk to customers, they often ask about how WebRTC compares to voice over LTE (VoLTE), and which technology “will win.” Those who believe that there has to be a concrete winner and loser in this debate say so because WebRTC is over-the-top content (OTT),while VoLTE is carrier supported...

WebRTC is not just for call centers anymore. From telemedicine to stock trading in the U.K. to dance education, WebRTC is poised to impact a wide range of industries. Dialogic’s president and CEO Kevin Cook discussed these real-world situations during his keynote address at the WebRTC Expo in Atlanta...

Last week @chadwallacehart shared some javascript code that used the HTML5 drawImage() method to copy a <video> source to various canvas contexts which could then be manipulated. As a result, we are able to slice the external video source into four quadrants for display. The code was great so I...

Tsahi Levent-Levi’s white paper, “ Seven Reasons for WebRTC Server-Side Processing ,” details a variety of WebRTC-related scenarios that necessitate a media server. Last week, I wrote about reason number six: processing of the media stream . This week, I’ll discuss reason number...

Wednesday, July 16 marks New Jersey’s second Telecom Application Developer (TAD) Meetup, which is being organized by Alan Quayle and hosted at Dialogic’s Parsippany office (1515 Route 10, Parsippany, NJ 07054). If you missed the first TADMeetup, check out the post-event recap from Jim Machi...

57 percent of respondents to our WebRTC Impact Survey have WebRTC solutions already in development. Next week, Dialogic will head to Atlanta for the WebRTC Conference & Expo . While there are many WebRTC-focused events out there offering demos and expert advice, I consider this one to be the best...

Last week, I introduced some cool goings on in the contact center , such as cloud, smartphones and video. This week, I’ll finish my thoughts about how the contact center will continue to morph. Integration of social media is also becoming more critical. If there’s outrage over a product...

Almost everyone knows that telcos’ mobile voice and messaging revenue is declining. With 3G offering a mobile on-ramp to the Internet, OTT services have been proliferating on the data channel and carving out revenue in this area. Ever since that trend started, carriers have been trying to protect...

Caption: AT&T introduced the Picturephone service in 1970, but telco-provided consumer video telephony services never found success. The telco community has been trying to make video telephony a commercial success since AT&T introduced the Picturephone (pictured) in 1970, but it has never...

Last Thursday night, Dialogic hosted a TAD (Telecom Application Developer) MeetUp for New Jersey, which was organized and run by Alan Quayle . Approximately 25 folks attended and we covered some interesting topics like WebRTC, what it really means and when it will be ready and virtualization. One...