NOVAVOX develops the latest communication solutions for the needs of small and medium-sized companies. In addition to messaging, call center applications and call transferring, emphasis is put on the integration of workflow and Customer Relationship Management (CRM) systems and their web-based applications. Graphical tools for quick development of individualized voice applications complete the spectrum of NOVAVOX products. Partnerships with leading PBX producers and Microsoft assure easy integration with existing infrastructures. Through branches and partners NOVAVOX serves more than 5,000 customers.
The NOVAVOX product portfolio contains solutions, sold under the brand name Smartphone, Voicemail, Unified Messaging, Smart Call Center, Fax Server, Outbound Messenger, Speech Attendant as well as integrated, highly flexible, graphical software tools (IVR-tool) to quickly and easily develop customised solutions.
This high usability enables IT and communications specialists, as well as systems houses to quickly use and develop telephony solutions.