Contact Dialogic Support - Americas


Select Dialogic product type: 

Pre Sales Support

Pre sales support is available by email: sales.us@dialogic.com and through local sales offices.

After Sales Support - IP Media Server

Type of Customer Available Service Options
Customer with a valid Support Contract (Service Level Agreement) Telephone Support: Call us at 973-993-1443 (9am - 5pm EST). Note: Extended hours may be available depending on your product and support contract.

Online support: Visit the DSC Online Service page.

Discussion Forums: To login or join, click here.

Helpweb: Click here for technical notes and other support information.
Customer who does not have a direct support relationship with Dialogic or purchases from a Dialogic Authorized Distributor Discussion Forums: To login or join, click here.

Helpweb: Click here for technical notes and other support information.

General Assistance � If you are unsure of the best path for obtaining support please call 973-993-1443 (9am - 5pm EST) and we will assist with finding the appropriate support channel for you.