Index

Administration

Application, definition of, 1, 2

Architecture

integration layer, 1, 2

interpreter layer, 1, 2

of Vocalocity Voice Browser, 1, 2, 3, 4

ASR engine

default, 1

specifying when more than one, 1

supported, 1

assign element, 1

audio

initial page fetching, 1, 2

audio element, 1, 2, 3

Audio manager, description of, 1, 2

Automated speech recognition (ASR)

in Vocalocity Voice Browser, 1, 2

in voice browsers, 1, 2

bargein

supported types, 1

block element, 1

break element, 1, 2

browser properties

custom, 1

Caching manager, description of, 1, 2

caching.log, description of, 1

Call ID generator, description of, 1, 2

Call manager, description of, 1, 2

Call router, description of, 1, 2

Call routes

adding, 1

changing, 1

Calls

routing for failover, 1

routing for load balancing, 1

catch element, 1

Channel manager, description of, 1, 2

choice element, 1

clear element, 1

controlcenter.log, description of, 1

controlcenter_server.log, description of, 1

Crimson SAX parser, 1

CSP VoiceXML server

installing the LLC and SwitchManager, 1

installing Vocalocity Voice Browser, 1

starting NFS and portmap utilities, 1

stopping, 1

uninstalling, 1

data element, 1, 2

defaults

browser properties, 1

Fetching Properties, 1

Generic DTMF Recognition Properties, 1

Generic Speech Recognition Properties, 1

Miscellaneous Properties, 1

Prompt and Collection Properties, 1

desc element, 1

Dialog manager, description of, 1, 2

disconnect element, 1

DTMF handler, description of, 1, 2

DTMF-only applications

failing, 1

specifying input mode, 1

ECMAScript

log4j logger, 1

usage, 1

Web Services, 1

elements

p, 1

s, 1

elements

assign, 1

audio, 1, 2

block, 1

break, 1, 2

catch, 1

choice, 1

clear, 1

data, 1

desc, 1

disconnect, 1

else, 1

elseif, 1

emphasis, 1

enumerate, 1

error, 1

exit, 1

field, 1

filled, 1

foreach, 1

form, 1

goto, 1

grammar, 1

help, 1

if, 1

initial, 1

lexicon, 1

link, 1

log, 1

mark, 1

menu, 1

meta, 1, 2

metadata, 1, 2

noinput, 1

nomatch, 1

object, 1

option, 1

param, 1

prompt, 1

record, 1

return, 1

say-as, 1

script, 1

sub, 1

subdialog, 1

submit, 1

throw, 1

transfer, 1

value, 1

var, 1

voice, 1

vxml, 1

encoding

endpointer

Excel Switch system software, version, 1

Excel SwitchKit API, version, 1

exit element, 1

explicit licensing mode

defined, 1

enabling, 1

Extension point, definition of, 1, 2

Failover, call routing for, 1

fetching

Fetching Properties

gateway.log, description of, 1

Generic DTMF Recognition Properties

defaults, 1

Generic Speech Recognition Properties

defaults, 1

goto element, 1

grammar element, 1

Hardware requirements, 1

help element, 1

if element, 1

implicit licensing mode

defined, 1

infinite loops

detecting, 1

infocenter_error.log, description of, 1

infocenter_event.log, description of, 1

infocenter_view.log, description of, 1

initial element, 1

Interpreter

in Vocalocity Voice Browser, 1, 2

layer in Vocalocity Voice Browser, 1, 2

VoiceXML, 1, 2

item element, 1

Java system properties

javax.xml.parsers.SAXParserFactory, 1

setting, 1

vocalos.conf (Windows), 1

vocalos.vxml.data.access_control.allow, 1, 2

vocalos.vxml.strict.contenttype.mode, 1

jboss_server.log, description of, 1

lexicon element, 1

License, replacing, 1

link element, 1

LLC

on the CSP VoiceXML server, 1

LLC, in CSP VoiceXML, 1, 2

Load balancing, call routing for, 1

log4j

accessing within ECMAScript, 1

Log4j.xml file

appending log files, 1

description of, 1

log element, 1

Log files

appending in Linux, 1

description of, 1

log4j.xml, 1

Logging

changing levels of, 1, 2

for the VocalOS server, 1

on the CSP VoiceXML server, 1

Long URI errors, correcting, 1

Low-Level Communicator

see LLC, 1

Low-Level Communicator (LLC), see LLC, 1, 2

mark element, 1

Media manager, description of, 1, 2

menu element, 1

meta element, 1, 2, 3

supported properties, 1

meta properties

supported, 1

metadata element, 1, 2

MIME types

audio, 1

mapping, 1

redefining audio, 1

supported, 1

Miscellaneous Properties

defaults, 1

NFS utilities, 1

NFS utilities, starting, 1

nodeserver.log, description of, 1

noinput element, 1

nomatch element, 1

object element, 1

Off-board, definition of, 1, 2

On-board, definition of, 1, 2

Operating system

Piccolo SAX parser, 1

Portmap utilities, starting, 1

Prompt and Collection Properties

defaults, 1

prompt element, 1

properties

custom browser, 1

Vocalocity defaults, 1

property element, 1

prosody element, 1

record element, 1

Red Hat Linux, version, 1

SAX parser

Xerces, 1

SAX parser, selecting, 1

say-as element, 1

Scansoft RealSpeak, version, 1

script element, 1

s element, 1

Server

hardware requirements, 1

software requirements, 1

server.log, description of, 1

Servers

monitoring, 1

rebooting, 1

starting and stopping, 1

session variables

standard, 1

Vocalocity-defined, 1

Software requirements

SpeechWorks OSR

item, 1

rule, 1

ruleref, 1

tag, 1

token, 1

SSML elements, 1

strict content type processing

SwitchKit TEP, in CSP VoiceXML, 1, 2

SwitchManager, installing, 1

tag element, 1

Telephony

in Vocalocity Voice Browser, 1, 2

in voice browsers, 1, 2

Text-to-speech (TTS)

in Vocalocity Voice Browser, 1, 2

in voice browsers, 1, 2

throw element, 1

time unit designations, 1

token element, 1

transfer element, 1

TTS engine

default, 1

specifying when more than one, 1

supported, 1

Tuning

appending log files, 1

checking files before sending, 1

correcting long URI errors, 1

URL

file-based, 1

UTF-8, 1

value element, 1

var element, 1

Vocalocity browser properties

setting, 1

vocalos-node.xml, 1

Vocalocity Management Cluster (VMC), definition of, 1, 2

Vocalocity Voice Browser

architecture, 1, 2, 3, 4

components, 1, 2

definition of, 1, 2

description of, 1, 2

features, 1, 2

Vocalocity Voice Browser, installing, 1

VocalOS server

starting, 1

VocalOS, definition of, 1, 2

vocalos-node.xml

browser properties, 1

vocalos-node.xml file

changing or adding call routes, 1

checking files before sending, 1

correcting long URI errors, 1

vocalos.conf

vocalos.vxml.data.access_control.allow, 1

vocalos.url.maxlength parameter, 1

vocalos_native_server.log file, description of, 1

Voice browsers

definition of, 1, 2

description of, 1, 2

example call flow, 1, 2

standards, 1, 2

voice element, 1

VoiceXML

description of, 1, 2

documents, 1, 2

implementation summary, 1

interpreters, 1, 2

VoiceXML element

how implemented, 1

voslog.cfg file, for logging, 1

vxml element, 1