Contents
Using this Online Documentation
Product Overview
Product Overview
About VoiceXML and Voice Browsers
Terms and Definitions
Features of CSP VoiceXML Release 1.1
Features of the Vocalocity Voice Browser
Excel CSP: VoiceXML User’s Guide
1 SwitchKit Application Development Introduction
Excel’s VXML Offering
This Release
Getting Started
Benefits of Using SwitchKit TEP to Integrate a Voice Browser
Installation & Execution of the Sample Application- Rte2Tep
2 VXML Transfers
Transfer Capabilities
Blind Transfer
Bridge Transfer
Take Back
Redundancy
Excel CSP VoiceXML Installation Guide
Install the Software
Hardware Requirements
Software Requirements
Set Up NFS and Portmap Utilities
Install the LLC and SwitchManager on the CSP VoiceXML Server
Install the Text-to-Speech Engine
Install the Vocalocity Voice Browser
Start the TTS Engine and the Vocalocity Voice Browser
Configuration and Tuning
Deployment Structure
Mounting to a Different NFS
Call Routes
License Management
Server Administration
Logging
Capturing System Metrics
Supported MIME Types
Tuning
CSP VoiceXML Platform Implementation Guide
Planning an Implementation
Implementation Activities
Server Configuration
Hardware Requirements
Software Requirements
SwitchKit TEP Reference
Overview
Types of Messages Exchanged
Example Call Flows
Inter-Application Messages (InterAppMsg)
Tag Length Value Blocks
Vocalocity Voice Browser: VoiceXML Implementation Reference
Product Overview
About VoiceXML and Voice Browsers
Terms and Definitions
Features of CSP VoiceXML Release 1.1
Features of the Vocalocity Voice Browser
VoiceXML Element Summary
VoiceXML Summary
SSML Summary
SRGS Summary
Detailed Implementation Notes
Standard Types and Defaults
Introduction
Vocalocity Session Variables
Vocalocity Property Defaults
Custom Browser Properties
Audio and Initial Page Fetching
MIME Type Mapping
SAX Parsers
ECMAScript
Implementation Notes
SpeechWorks OSR Notes
Introduction
Application Name Used for OSR Logging
SpeechWorks Recognizer Properties
Endpointer Tuning
Licensing Modes