An Adventurer’s Communication Survival Guide
Tips on communicating with friends, family, and work while traveling.
Riding the Media Processing Waves
See where & how the media processing has evolved over the years. Includes a bonus tutorial video on how to deploy PowerMedia XMS into the AWS cloud.
IoT + Real Time Communications = Internet of Real Time Communications
IoT will bring about even more real-time communications than we see today.
VoWiFi and Value-Added Services
If you are a provider of value-added services to the mobile providers, VoWiFi support needs to become part of your offering.
Contact Centers – Where is it now, and what’s next?
What's next for contact centers?
Airlines Fly Over Contact Center Expectations
Jim Machi explains why airlines are a great example of a modern contact center.