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Welcome to Dialogic’s Social Media Newsroom – your one-stop-shop for the latest news, videos and blog posts from Dialogic.
The Contact Centerâ€™s Seemingly Oxymoronic Play: How to Decrease Costs Yet Improve Customer Service
I was recently asked to talk to some of our many contact center customers about the new contact center trends. It struck me that all the trends I’ve seen ... more
Bubley Talks Sentiment Analysis and WebRTC
In the traditional telephony world we forget how often machines are part of our regular communication. Dialing into a conference bridge? Odds are you need ... more
Will Service Agility Really Drive Diameter Signaling Controller Deployment?
When you think of orchestration, what comes to mind? Probably not Diameter Signaling Controllers (DSCs), but that’s exactly what next generation signaling ... more
Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings
We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in some markets due to competing ... more
Dialogic Exchange Network | Jim Machi Blog | Corporate Blog
Dialogic, the Network Fuel® company, inspires the world’s leading service providers and application developers to elevate the performance of media-rich communications across the most advanced networks. We boost the reliability of any-to-any network connections, supercharge the impact of applications and amplify the capacity of congested networks. Forty-eight of the world’s top 50 mobile operators & nearly 3,000 application developers rely on Dialogic to redefine the possible and exceed user expectations.