Social Media

Social Media Newsroom

Welcome to Dialogic’s Social Media Newsroom – your one-stop-shop for the latest news, videos and blog posts from Dialogic.

10/28/2014
The Contact Center’s Seemingly Oxymoronic Play: How to Decrease Costs Yet Improve Customer Service
I was recently asked to talk to some of our many contact center customers about the new contact center trends. It struck me that all the trends I’ve seen ... more

10/23/2014
Bubley Talks Sentiment Analysis and WebRTC
In the traditional telephony world we forget how often machines are part of our regular communication. Dialing into a conference bridge? Odds are you need ... more

10/22/2014
Will Service Agility Really Drive Diameter Signaling Controller Deployment?
When you think of orchestration, what comes to mind? Probably not Diameter Signaling Controllers (DSCs), but that’s exactly what next generation signaling ... more

10/21/2014
Signaling Offers Great Differentiation for Mobile Value-Added Service Offerings
We’ve all heard that some Value Added Services (VAS) revenue such as Short Message Service (SMS) are starting to decline in some markets due to competing ... more

more...