Dialogic Launches Real-Time Communications Applications for Service Providers

Tuesday, February 9, 2016

Acquires APEX Communications and Builds Applications Development Practice

Dialogic Logo - Medium

Parsippany, NJ, February 9, 2016 - Dialogic, a cloud-optimized applications and infrastructure solutions provider for service providers, enterprises, and developers, announced today that the company will begin to offer real-time communications applications to its service provider customers through the acquisition of APEX Communications, Inc.  Dialogic’s entry into this market is in direct response to new requirements from service providers to address their customer satisfaction and profitability goals through network or cloud-based applications that are quickly deployable and customizable.

As part of its real-time communications applications offerings, Dialogic will begin delivering packaged as well as customizable applications immediately. The portfolio includes a variety of applications that can be customized easily to meet the needs of operators around the world, including adding video to existing voice solutions, migrating existing voice / video solutions to WebRTC-based solutions and/or IMS/VoLTE-based solutions, and various forms of IoT communication applications. 

“The competitive world is changing rapidly for service providers, and they need to be able to respond quickly, working with platforms and vendors that provide them the flexibility and extensibility to evolve, compete, and win,” said Bill Crank, President and CEO of Dialogic. “Through the acquisition of APEX Communications, Dialogic can now supply ‘mission-critical’ real-time communications applications directly to our customers. Additionally, we’re investing in resources to provide full application development customization of existing applications to meet the needs of customers.”


APEX Communications has been a long-time media processing partner of Dialogic and is a global real-time communications applications supplier with proven solutions for service provider and enterprise networks. “We are very excited to be joining Dialogic as a key element of their strategy to deliver applications to service providers.  We’ve been doing just that for many years. We chose Dialogic because we felt its financial condition and global reach will enable applications to be delivered and well supported around the globe going forward,” said Ben Levy, former CEO of APEX Communications, who is now Vice President of Applications at Dialogic.


“Dialogic has been delivering infrastructure components for real-time communications solutions for many years. Their investment to move in to the applications space is a natural extension of their offerings to operators worldwide, enabling them to get off to a quick start delivering applications,” said Diane Myers, Senior Research Director at IHS/Infonetics.


“Dialogic’s approach to building and delivering applications is exactly what our customers are asking for. Their approach to delivering packaged, customizable, or unique applications is consistent when listening to reseller partners. The Dialogic approach will certainly help them meet their objectives,” said Brian Cuppett, Vice President of Merchandising at ScanSource, one of the world’s leading distributors of telecommunication technology.


With inclusion of real-time communications applications in the portfolio, Dialogic has introduced new branding to reflect the momentum and expanded market focus of the company.  Visit the Dialogic website at www.dialogic.com for more information.


Dialogic’s new real-time communications applications can be seen at upcoming events, including Mobile World Congress in Barcelona on February 22-25, 2016, where Dialogic (Hall 6 Stand 6B62) will be demonstrating a range of real-time communications applications for operators, conducting a WebRTC demo, and demonstrating Dialogic NFV solutions working in orchestration with Oracle MANO.

About Dialogic

Dialogic is a leading cloud-optimized solutions provider for real-time communications media, applications, and infrastructure to service providers, enterprises, and developers around the globe. Based in Parsippany, NJ with offices worldwide, Dialogic helps 48 of the world’s top 50 mobile operators, and nearly 3,000 application developers build and deploy on agile networks. Learn more about how Dialogic is enabling agility by following us on Twitter @Dialogic, and visiting www.dialogic.com and the Dialogic Blog for the latest industry news, trends and advice.  

Dialogic is a registered trademark of Dialogic Corporation or an affiliate or subsidiary thereof (“Dialogic”). Other trademarks mentioned and/or marked herein belong to their respective owners.

Contact information:

Tim Moynihan
VP Marketing