Internet of Things

IoT, AI and Real-Time Communications

Communications has evolved. It’s moved from voice, video, and text messaging between people to include the exchange of information, context and Real-time Communications (RTC) between people, places and things.

The Internet of Things (IoT) expands the M2M concept with analytics and context to provide more ways to interact, collaborate, and communicate. The number of possible things to connect will grow rapidly to include wearable devices and every day products we use both in the home and at work.

Augmented reality, artificial intelligence, analytics, and RTC are turning the Internet of Things into the Internet of Everything.

Watch this video to see Dialogic’s vision on the benefits of bringing together AI and IoT with Real-Time Communications.


The intersection of RTC applications, analytics and intelligence opens the door to innovative solutions that provide value added capabilities for both businesses and consumers.

AI cognitive assist capabilities can provide additional functionality to RTC applications to improve productivity within enterprise organizations, entrepreneurs, and small businesses.

Watch this video to find out how Dialogic is enhancing PowerNova-based RTC apps with IBM’s Watson suite of analytics tools.

Integrating IoT and Video Communications

A Disruptive Analysis thought-leadership paper and recorded webinar

Potential opportunities for service providers & cloud-hosted communications services platforms

Read the whitepaper and watch pre-recorded webinar to learn more about:

  • Three general use cases for IoT and Video Communications
  • Why blending IoT and video has become possible
  • Vertical markets that will most be impacted or benefit


In IoT, voice not only provides an improved user experience when a subscriber needs to make a call as part of the application experience, but it can also be used for speech recognition, bio-metric analysis, conferencing, broadcast, emergency services, and instructional audio. There will not only be a need for the voice feature within the IoT application, but in many cases, it will require transcoding, analysis, media mixing, storage, and playback. Dialogic can help create IoT-supported applications that fit your needs.


Cameras will be used to monitor equipment, remote areas, enterprise locations, public spaces and venues, and residences as well as enable face-to-face collaboration. Within IoT applications, video can add an additional dimension of usability and context. Dialogic can help you seamlessly video-enable your IoT project to enhance the overall quality of experience with features that scale such as transcoding, transizing and transrating, storage, playback, face recognition, and video stream mixing.


Messaging is a great medium for quick human interactions such as sending the user notifications, reminders, and triggering additional workflows complementary to an IoT app. By embedding messaging within an application, the user experience - whether it’s between subscribers, B2C, or B2B - becomes more personalized and contextual. With Dialogic application solutions, we can enhance your IoT applications with embedded messaging to provide a seamless experience for subscribers and users.

IoT and Signaling

By 2020 there will be almost 30 Billion IoT devices connecting to the internet over various wireless and mobile networks. While the amount of data traffic the devices will generate might be relatively small, the amount of signaling traffic required to establish connections and handle mobility will put a significant load on the mobile core. The signaling traffic within and between networks – involved in conveying policy, authentication, and charging - created by these devices will continue to grow along with the importance to cost effectively manage the increasing load on the network.

M2M Traffic Routing

M2M traffic routing will drive the automation of IoT applications, work streams, and devices. So making sure that the right information goes to the right place is essential. Private Virtual Network Operators (PVNOs) are emerging as a consolidator of choice across M2M providers. To enable M2M and IoT greater flexibility, there needs to be solutions to proxy traffic to the right application regardless of which operator’s network the connected device currently resides. In addition balancing application traffic across distributed pools of servers will be important to keep large scale IoT applications responsive and up to date. Dialogic can help address these challenges with signaling and load balancing solutions to manage and maintain the traffic routing needs of your IoT projects.

Contact Us

Have more questions on how Dialogic can help with your specific IoT project? Talk to a Dialogic representative directly.