Technical Helpweb

As of January 9th, 2018, the following product lines are now carried by Sangoma Technologies:
  • DMG Series of Enterprise Media Gateways
  • IMG Series of Media Gateways
  • Media and Network Interface Cards (JCT, Diva, CG, DNI, Eiconcards)
  • Diva High Density Modems

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Dialogic® PowerMedia™ IPMS

Validating Installation
IPMS 2.5.0 installation steps, on Red Hat 5 Update 1
Resolving license rehosting issues
Brooktrout Fax 'Boston' driver fails to load on installation

IPMS Directory Traversal Security Fix
IPMS File Access Security Fix
Dialogic IP Media Server RTP Port Range Selection
Enabling/Disabling Session Timers On IP Media Server
How to change the root password
Configuring Apache caching for use with IP Media Server
Execute a VXML Script when there is no voicexml= parameter in SIP URI
How to configure short contact headers
Modifying video transcoder settings between always on, always off, and auto.

Re-hosting license files: procedure and FAQs

IPMS Binary Overlay Installation Procedure
Restarting the IP Media Server using an SSH session
Recording VXML Scripts for VXML2.0 For Voice Genie
How to define the RTP port range
How to get IPMS to send an I-Frame immediately

Error Messages
Error "unable to access license features"
Message '480 Temporarily unavailable' for inbound IPv6 calls
Calls fail to connect with ERR_INVALID_URL or resultcode=408

Solve Core Dump Issues Faster
Generating Network Traces from Dialogic IP Media Server
How to detect iFrames in a H264 RTP stream from a network capture file.
Audio dropouts in advanced conferences on IPMS2.6.x and later
G.729 Annex B Support
Why certain licenses will fail to detect resources on IPMS2.6.x and earlier
No response to MRCP 'create'

Using the MSCML element to move recorded files (with Put or Post)
How to modify the output gain on a conference leg using MSCML